Hello, this is Digimon Masters,
We would like to apologize for the situation that players suffered due to the error of Friend Recommendation event. We are pleased to inform you that we have come up with a compensation for the tamers who experienced the said bug.
Tamers who will be compensated:
New tamers that were created in Leviamon server between “Emergency server inspection in Leviamon server (July 25, 2012 at 5:3AM Joymax Standard time)” and “Extra server inspection
(July 25, 2012 at 18::20 Joymax Standard time)”
Expansion package x1
Mystery DigiEgg x1
Mystery Reinforced DigiEgg x1
EXP booster 60% 7days x1
Premium EXP 7days x1
After server inspection today (July 31, 2012)
We apologize for the inconvenience that this has caused and for being late to announce the compensation policy
- Compensations are given as a character bound for the newly created character in gift inventory.
- Compensations will only be given to those tamers' gift inventory that was not deleted(no compensation will be given to those deleted characters).
- And for players of Leviamon who created their characters between the completion of weekly server inspection (July 24, 2012) and Emergency server inspection (July 25, 2012) who has a problem in which a tamer reached a level requirement and did not received any reward item kindly send us an email via customer support with a screenshot of your tamer information window and the friend recommendation window so that we could assist you in solving this matter.