Hello, This is Digimon Masters,
We are sorry about the situation that players suffered due to the Digicore shop bug that happened last 26~27th of June. We are glad to inform you that we have come up with a compensation for the tamers who experienced the said bug.
Here is the compensation method:
1. Tamers who hatched unexpected Digimon out successfully due to the bug from DigiCore shop, will be given reinforced DigiEgg of the Digimon that they intended to hatch.
2. Tamers will still keep the wrong hatched Digimon.
3. Item provision will be on the next weekly sever inspection.
We apologize for the inconvenience that this has caused and being late to announce the compensation policy